It is advisable that you cancel any unwanted orders by contacting our customer service department directly at 0208 567 4488 or email us at info@anandprive.com before the good dispatched.

If you wish return the product or change your mind about your order, and feel that you no longer require it within 7 days after you receive the goods, then please contact our Customer Services Department within 7 working days of receiving your delivery, providing your Name, Order Number, Contact Details, & Full details of the problem. Please note that unless the goods were faulty at the time of delivery or the order was incorrect only then would you be eligible for a full refund otherwise we would be unable to refund the postage. Should the item be received in a damaged state or if you believe your goods have been tampered with in anyway please contact us immediately so that we may rectify the situation .In cases where the rejection is due to an incorrect order from the Customer or to dissatisfaction, the Customer is entitled to a partial refund i.e. full refund less postage, where standard post & packaging will be charged at £2 per item only. Goods must be returned to Anand Prive. before the partial refund can be issued.
Return Address:
Anand Prive
4A Oak Road
Ealing Broadway,
London,
W5 3SS
United Kingdom
Phone : 0208 567 4488 / 0208 567 6688
For International Customer : 00442085674488 / 00442085676688

Ordering
Customer can track there orders by there order number. we normally send invoice with order tracking number by Email to all our customer who placed the order from our web site. if customers could not find out how to track there order they can contact us by going to our contact us page.

Payment, Pricing & Promotions
We do all payments by PayPal Method. we have very good prices for all our customers and we have good promotion going on all the time. if the any customer want to know more about the promotions and pricing please contact us by going contact us page.

Viewing Order
If the customer have any problems to viewing there order or they could not find out how they can track there orders please all can contact us by going to our contact us page.

Updating Account Information
The customers who have the accounts with us on our web site they can change there account information like there address they can change by going to there accounts. if they need any further assistance they can contact us by going to our contact us web page.